Terms of Service

1. SMS Program Description

GripX Surface Solutions LLC DBA Signature Traction operates an SMS messaging program to send text messages to customers who have explicitly opted in. Our SMS program is used for:

• Appointment reminders and confirmations
• Service status updates and notifications
• Follow-up communications after service completion
• Important service-related announcements
• Promotional messages about our services and special offers

By opting in, you consent to receive these messages at the phone number you provide. Message frequency varies based on your service activity and communication needs.

2. Opt-Out Instructions

3. Support

For help, reply HELP to any message, or contact us directly:

Email: info@signaturetraction.com
Phone: (561) 556-8502

4. Message and Data Rates

Message and data rates may apply. Standard SMS rates from your wireless carrier will apply to all messages sent and received. Message frequency varies based on your service activity, communication needs, and the number of services you have with us. Typical frequency ranges from 1-5 messages per month, but may be higher during active service periods.

You are responsible for all charges incurred by your wireless carrier. Signature Traction is not responsible for any carrier charges or overage fees.

5. Carrier Liability Disclaimer

Wireless carriers are not liable for delayed, undelivered, or misdirected messages. Signature Traction is not responsible for any delays or failures in message delivery caused by carrier networks, technical issues, or circumstances beyond our reasonable control.

We make no guarantee regarding the delivery, timing, or content of SMS messages. While we strive to provide reliable service, SMS delivery is subject to carrier limitations and technical constraints.

6. Age Restriction

You must be 18 years or older to opt in to our SMS program.

7. Privacy and Data Protection

Your SMS opt-in information and phone number will not be shared with third parties for marketing purposes. Your data is used exclusively by Signature Traction for service-related communications and will not be sold, rented, or transferred to any third party without your explicit consent.

For complete information about how we collect, use, and protect your personal information, including SMS data, please review our Privacy Policy.

8. Contact