Privacy Policy

1. Information We Collect

We collect name, phone number, email address, and property address when you submit our contact form or request a surface evaluation.

2. How We Use Your Information

We use your information to respond to inquiries, schedule service evaluations, send appointment confirmations, and follow up on service requests.

3. SMS Opt-In Details

By submitting our contact form and checking the SMS consent box, you agree to receive text messages from Signature Traction (GripX Surface Solutions LLC). These messages may include appointment reminders, service updates, follow-up notifications, and promotional messages related to our services.

Message Frequency: Message frequency varies based on your service activity and communication needs. Standard message and data rates may apply according to your wireless carrier's plan.

Opt-Out Instructions: You can stop receiving SMS messages at any time by replying STOP to any message. You will be immediately unsubscribed from our SMS program.

Help: Reply HELP to any message for assistance, or contact us at info@signaturetraction.com or (561) 556-8502.

4. Cookies and Tracking Information

Our website uses cookies, web beacons, and similar tracking technologies to improve your browsing experience, remember your preferences, analyze site usage, and deliver targeted content. These technologies help us understand how visitors interact with our site and improve our services.

Types of Cookies: We use session cookies (temporary) and persistent cookies (longer-term) for analytics, functionality, and marketing purposes. Third-party services may also place cookies on your device.

Your Cookie Choices: You can disable cookies in your browser settings at any time. Most browsers allow you to refuse cookies or alert you when cookies are being sent. Please note that disabling cookies may affect the functionality of certain features on our site.

5. Data Security Practices

We take reasonable and appropriate measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our security practices include:

• Secure data transmission using industry-standard encryption (HTTPS/TLS)
• Limited access to personal information restricted to authorized personnel only
• Regular security audits, reviews, and updates
• Secure storage of sensitive information with appropriate access controls
• Compliance with applicable data protection regulations and industry standards

However, no method of transmission over the internet is 100% secure. While we strive to protect your information using industry best practices, we cannot guarantee absolute security. You use our services at your own risk.

6. Your Rights

You have the right to:

• Access your information: Request a copy of the personal information we hold about you
• Update your information: Correct or update any inaccurate information at any time
• Delete your information: Request deletion of your personal data
• Unsubscribe from SMS: Text STOP to any message to immediately unsubscribe from SMS communications
• Opt-out of communications: Request to be removed from our contact lists

To exercise any of these rights, contact us at info@signaturetraction.com or call (561) 556-8502.

7. No Sharing of Personal Information

8. Contact